The top thring things to do to you switch companies:
1.) Do a good search for other services and write down the pros and cons for each company you find. Find the company with the most positive reasons AND matches for what you need and want and circle that company.
2.) Contact that company and make the switch. If by Internet, copy and paste what you are getting and make sure get a confirmation email (that you should save and print). If by phone, go over the details of what you getting and write down the person's name that you are speaking with and tell them that you are writing down the details and their name.
3.) After you are receiving the new services from the new company, cancel the old company AND make sure you are no longer getting billed for the old company. It's very important to make a note (post it somewhere where you will see it everyday) of when, where, and how the old company bills you and really make sure those charges are gone after you cancel.